Alan Starling Quotations

The owners who like Tahoe love the new one. It's much more polished. But I do think the pool of those buying big SUVs is shrinking.

The shortage of employees is due to sales growth and retiree replacement. There also have been misperceptions about the dealership work environment. Dealerships have become high-tech facilities requiring highly skilled staff and needing top-notch employees with computer and technical skills. Today's new vehicles are very sophisticated and so are our customers. Internet savvy consumers do research before visiting the dealership and demand first-class service and attention.

America's franchised auto dealers are hanging out the help wanted sign all across the country. The careers available in the auto retailing industry are intellectually challenging with opportunity for advancement. Pay and demand for these positions are high and these are jobs that cannot be outsourced to other countries.