Charles Seaton Quotations

We're still assessing our options, what we're going to do and when we're going to do it. As of now, there's no date for restoring the conductors. An appeal is being considered.

We're looking forward to the new technology. We will get this control center back.

One trip cock on each end was redundant. We only needed one trip cock per car.

because of the possibility that this could happen again.

From a customer information standpoint, it is indeed a landmark.

What makes them so valuable is their familiarity with our system, ... a specialized location.

We are deeply disappointed in the arbitrator's ruling on New York City Transit's expansion of one-person train operation to the L line on nights and weekends. Although the union argued that the program was unsafe, the arbitrator based the decision on an overly technical reading of a 1994 contract, not safety. We will be reviewing our options over the next few days.

We are moving back to Jay Street until this problem is worked out.

With 22 train yards and 19 bus depots, it would be extremely difficult to pinpoint exactly which services will be up and running first.

To the customer, it means absolutely nothing. These are teething pains. ... This had nothing to do with the safety and security systems in our subways.

Everything's running. Everything's been going smoothly. We aren't facing any problems that we wouldn't face on a normal day.

It was an overload of the communication system. It looks like it was precipitated by the large amount of communications that accompany such incidents.

There was no communication for less than 60 seconds. Jay Street took over in less than a minute.

Because fewer trains will be able to travel per hour, customers will experience crowding and delays.