Don Norman Quotations

Legislators in each state must determine whether or not regulation is necessary to protect their constituents.

Two years ago, we decided to quit having reunions, ... But Rex said, Let's have one more.'

The technical problem is trivial. The hard part is getting everyone to agree on the same protocol.

It was a good class. We always stuck together.

The continued stability of the composite index at a relatively high 74, along with the improvement in most individual indexes from what were already high levels, is excellent news.

The designer has an obligation to provide an appropriate conceptual model for the way that the device works. It doesn't have to completely accurate but it has to be sufficiently accurate that it will help in both the learning of the operation and also dealing with novel situations.