We held a competitive bidding process and awarded the bids based on the lowest price for our customers. We fully understand that these increases are substantial and that all of our Maryland customers will feel their impact.
Helping customers manage their bills is a priority for us. This includes encouraging customers to take advantage of 'Budget Billing,' whereby they can spread their bills evenly over the year, thus avoiding the jumps that come with higher usage in summer and winter.
What you're really trying to do is give people time to adjust.
We also encourage community groups to contact our Speakers Bureau Program to arrange for a company representative to speak about rising energy prices and provide energy efficiency information.
We fully understand that these increases are substantial and that all of our Virginia customers will feel their impact.
It was a great trip. The ballpark is fantastic. The kids had a great time. I think they will remember this for the rest of their lives.