New media is ... an amazing form of direct marketing in that you really get a sense of who your customer is, and you also get to know those people who may not be your customers yet but are aspirational and are hoping to be.
Hiring great people is almost the most important thing you can do as a leader because they enable you to scale, and they create better leverage for you and your time.
I hate having people sit in on meetings.
I probably not as likely to say what's on my mind, and I think most people aren't. It's not something I would want to always be doing. So that's why I'm not a politician.
People underestimate me, and that's fine. I prefer to go into negotiations being underestimated.
If people think they can elicit from me whatever terms they want, they are mistaken.