Joe Redling Quotations

We're starting to let AOL members know about this opportunity now to strongly encourage them to improve their online experience with a better, faster Internet connection. AOL is committed to offering our members the best high-speed experience - not just faster dial-up but true broadband from a cable or DSL connection. We've seen in recent market tests that our members respond very strongly to the ability to more simply combine what they have from AOL with what they want from a broadband connection, and now we're going to deliver it from coast to coast.

What we've seen from early indications is that as we've moved customers from dial-up to broadband, we've seen significant improvements in member life.

When we move our customers to broadband, we see a significant improvement in the economics of those customers. The migration component will really be a key driver in stabilizing AOL's membership base.

I've been coming out to these since the inception. Here and there I've missed a few, just like anything. Sometimes you have health problems and you can't make it. But I look forward to it. We refresh our memories and talk about the old times. There is nothing like it.

AOL is committed to offering our members the best high-speed experience -- not just faster dial-up but true broadband from a cable or DSL connection. We've seen in recent market tests that our members respond very strongly to the ability to more simply combine what they have from AOL with what they want from a broadband connection, and now we're going to deliver it from coast to coast.

There's been a big shift in economics. The market's gotten very competitive, and broadband pricing has come down.

The relationship has expanded from transactional to strategic.

It's really a long-term play to stabilize the membership.