From a productivity perspective, prioritization is key. And...

From a productivity perspective, prioritization is key. And it's very easy to focus on clearing the decks of minutia, especially when one's very busy. It's almost easy to want to sit down at your desk when you have a free five minutes and try to clear out some of the incoming emails rather than strip things strategically and foundationally and ask about what the most important objectives for you and the company are.