He's unfailingly patient. He never panics. He has a knack...

He's unfailingly patient. He never panics. He has a knack for taking a lot of pressure off of everybody. He never dogs anybody, no matter what. He just treats people like people. He doesn't treat them like players. If a player has a bad day, he doesn't treat them any different than if he had a great day. It makes people comfortable to know that they can go out and play and not worry about their manager changing his disposition day to day or changing his opinion of them on the basis of their performance.