American Businessman Quotations | Page 2

I just think that it's maybe fashionable today to try to take individual actions and individual failures and take the broadest possible brush and try to paint a company.

People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period.

Where we have been incorrect in what we have done, then I think we have an obligation to settle.

The beauty of this country and what people participate in is the competitive nature that we allow to exist and the fact is that we are better because we have great competitors.

One of the things that strikes me is so many of the critics are people whose lifestyle doesn't change when the price of fuel changes, or if they keep a Wal-Mart store out of their area.

And the greeter is what sets the tone for this company and I've been on TV a little bit this morning.

Retailing, it's always true that there is some items that I wish we had a lot more of like the iPod and there is some items I wish we had a lot less of.

Where we're not wrong or where the cost of settling is so much that it is totally disproportionate to the harm or the error that we made, we're not going to settle.

If we take care of the customers and associates and grow the business, Wall Street will be pleased.

I think in some ways we have allowed other people to set the agenda. Other people to define who we are.