The word 'listen' contains the same letters as the word 'silent.'
Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk.
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Our best ideas come from clerks and stockboys.
Effective listening is a professional achievement-achieved only through hard work.
Man's inability to communicate is a result of his failure to listen effectively.
I remind myself every morning: Nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening.
The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
Listening is a positive act: you have to put yourself out to do it.