Including Quotations | Page 2

We are pleased to have reached an amicable settlement with RIM. We believe that the settlement is in the best interests of all parties, including the U.S. government and all other BlackBerry users in the United States.

We are pleased to expand our relationship with Yahoo! to provide BlackBerry customers with new and enhanced access to Yahoo! services around the world. Our collaboration with Yahoo! will deliver increasingly rich content and services, including enhanced support for Yahoo! Mail, to BlackBerry customers in over sixty countries.

We've always been proactive about sharing our experiences in a variety of areas, including environmental preservation and product stewardship. This Web site is a natural extension of our ongoing commitment to foster awareness and understanding of our work in these important areas. The site's name reflects our belief that a multinational organization can do what's right and win responsibly in a competitive marketplace.

We are aggressively implementing our cost-reduction plans, which will yield more than $1 billion in savings by the end of 2001, ... Since the third quarter of 2000, we have taken actions that account for more than one-third of this target, including the reduction of approximately 2,000 jobs worldwide in the fourth quarter. This activity will intensify with the reduction of 4,000 jobs in the first quarter and additional reductions through the balance of the year.

Surfing the Internet every day has become a habit for many leaders and officials, including myself.

We believe that free shipping programs, including Amazon Prime, had a much greater negative impact to Amazon's gross margins than we'd originally anticipated.

We believe that everyone executing the leasing and financing documents thought they were acting under the authority to execute those documents. We are conducting our own inquiries into whether those parties had the proper authority to take those actions. It is apparent that Mr. Smith did not act unilaterally, but was acting in concert with officials in the county. We are working to resolve this matter right away with all parties, including National City Bank and Butler County.

Watching how simultaneously statements are made, including at the top level, it can be understood that this is an organized campaign.

We've been able to achieve great things amid great challenges- including the stock market crash of 1987, the bursting of the stock bubble in 2000, two wars and the September 11, 2001, terror attacks. Alan Greenspan might be thought of as our most valuable economic player.

We've always respected Israel's right to defend itself, including going after armed groups and armed men in some of these areas. But we've always said they need to do that in a manner which has the utmost care to avoid harm to civilians, particularly when they're conducting operations in heavily populated areas. And we've said that often results in tragedies and numerous deaths. And that appears to be what's happened again.