In the past, the information collected as a byproduct of operations wasn't tapped for its inherent value. Today, people are looking for ways to use it both inside and outside their operations to the benefit of the greater supply chain.
One of the challenges in the past was that the WMS would have to send big batches of orders to the middleware. The middleware then assigns the tasks to the voice system, and reports back to the WMS about five minutes later.
Metrics allow this retailer to engage in meaningful conversations around the results and helps them solve problems, make improvements, and create stronger relationships.
We're pleased that JVC is able to meet compliance requirements on time and with the knowledge that the software will adapt as their supply chain and customers dictate. JVC has demonstrated its customer commitment by making RFID tagging an integrated step in its order operations.
The numbers seem a bit aggressive, but you will see rapid adoption near term. Companies are dipping their toe in the water and waiting for the technology to mature.
