It's very frustrating, employees are very angry- and I don't blame them. I'd be having heart failure as well.
The order that we signed- everything has to be in english and spanish, presented at exactly the same time.
It was a staff member's mistake then they added the two amounts together.
It's just a continuous process..one of my priorities so it will grow.
Also the highest voter registration we get is at the citizenship ceremony at the federal courthouse.