Kristen Kinley Quotations

When we have seen the fire reports increasing, we have recalled those vehicles and replaced those switches. Ford has used the basic switch design in a large number of vehicles and the risk of fire related to the switch is much different in those certain populations that we have recalled.

The cable liner is pushing out and stopping the accelerator pedal from going back to its original position.

We are acting very quickly on this issue so we are hoping it should not affect the brand.

It was a design that at the time, we felt was appropriate for what we needed. The investigation may reveal that it was inappropriate, but so far we have not reached that conclusion.

We do not believe those other vehicles are affected.

We do not believe it's a safety issue.

We have a solution that fixes the problem, and we're confident that this is going to be the right remedy.

Recall numbers vary from year to year, and they don't necessarily rise consecutively year after year, and they aren't in the case of Ford. This was a hit to our recall volumes, but the number of actions was down.

We're expecting we'll be able to notify customers the first week of February that they'll be able to have the new part put in their vehicles.

We have identified specific populations of vehicles in which the speed-control deactivation switches have had increasing rates of failures and fires,