Our message to customers is don't come to the airport today. We're very sorry and doing all we can to look after customers at Heathrow.
Our main priority is to get our staff working, and that is what we are seeking to do.
Our traditional wood businesses showed good strength during the first quarter growing both in margin and volume. This counteracted a more difficult U.S. export situation and helped us to achieve net income only slightly below last year.
They became very rude and abusive to our staff and we took the decision to ... refuse them travel.
The case has been deferred till May 2006 while there are ongoing discussions between the Civil Aviation Authority and the Federal Aviation Administration into the matter.
