Bob Krabbe Literally Quotations

We're getting literally hundreds of calls about passengers frustrated with flight delays and taking it out on the flight attendants. We've asked the attendants to document each situation and forward onto our safety and health committee to investigate.

We're going to fight that vigorously. If the company were to have its way, we would be looking at losing literally thousands of jobs to overseas labour. This is something that we have not seen at any other airline. United (Airlines) in its worst days has never tried to do this.