All anyone asks for is a chance to work with pride.
Rational behavior requires theory. Reactive behavior requires only reflex action.
It is not enough to do your best; you must know what to do, and then do your best.
It is not necessary to change. Survival is not mandatory.
If you can't describe what you are doing as a process, you don't know what you're doing.
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
If you do not know how to ask the right question, you discover nothing.
When a system is stable, telling the worker about mistakes is only tampering.
Any manager can do well in an expanding market.
The emphasis should be on why we do a job.
Whenever there is fear, you will get wrong figures.
You can not define being exactly on time.