If the employees come first, then they're happy, ... A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring Green mysteries of all time, it is just the way it works.
You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.
If you don't treat your own people well, they won't treat other people well.
Your people come first, and if you treat them right, they'll treat the customers right.
You have to treat your employees like customers
Treat your employees like customers.
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.