James Murphy Regarding Quotations

Past food service bid processes have lasted between nine and 12 months. During this process, a considerable amount of time is spent upon gathering input regarding service and price preferences from various elements of the campus. These inputs are then balanced and included in the bid specifications.

UMR makes efforts to gather regular input on satisfaction but that is not as comprehensive of an exercise as is analyzing a market's preferences regarding products, services, satisfaction, and price.