John Horrigan Information Quotations

Internet use provides online Americans a path to resources, such as access to people who may have the right information to help deal with family health crises or find a new job. When you need help these days, you don't need a bugle to call the cavalry, you need a big buddy list.

Details of how to get a subscription drug benefit available to senior citizens was recently put online but only 27% of over-65's have net access, meaning people were lacking information about a key benefit,

Thirty-four percent of people said the Internet played a crucial role, they got advice and support from other people. Thirty percent said they got information online to compare options.

People do benefit from information they get online, whether it's health care or information on government services or just social connections from e-mail. We've found that broadband connections tend to magnify those impacts.

The broadband difference is now permeating the news environment. High-powered Internet users are heavily into other media sources as well, but the pre-eminent place of online news suggests that it shapes their off-line information choices in an important way.