Kenneth Chenault Card Quotations

There are clearly some policies that need to change, and the reputation of the credit card industry is not high. Reforms need to take place.

Fourth quarter results from continuing operations met or exceeded our long-term targets for earnings, revenues and, on a pro forma basis, return on equity. Higher spending by affluent consumers, small businesses and corporate Card members more than offset the impact of an industry-wide spike in bankruptcy filings before new legislation went into effect last October.

I've been in the company since 1981 and involved in the card business since 1984, and I believe we are in the strongest position we've been in, ... I remain confident in our overall network strategy and our relationship with MBNA going forward.