While email has been bruised, it's emerged intact. What people are thinking now is not how I can get rid of email, but how can I remain connected to email through mobile devices when I'm out of the office.
E-mail has faced its challengers -- viruses, spam, regulations -- and emerged with its reputation bruised, but intact. Except among teens and young adults and inside certain fast-paced work environments, e-mail is staying ahead of instant messaging in terms of usage.