It was a smoking-hot day, and they had one window air...

It was a smoking-hot day, and they had one window air conditioner that couldn't keep up, ... At the time, he was still on his ventilator in his wheelchair. I remember introducing myself, and he had an infectious smile. He's such a good-looking kid. You go in there with the attitude that you're going to be the highlight of his day, and he was the highlight of my day. I walked out of there and said, 'I've got to do something for him.'