Far from being harmed, we continue to believe that consumers...

Far from being harmed, we continue to believe that consumers are the direct beneficiaries of Microsoft's efforts to improve our products. Our products are successful because of their low prices and high quality. Contrary to claims that Microsoft has overcharged consumers, the evidence shows that Microsoft's operating system has always been inexpensive, and has remained so even as its quality, features and functionality have improved vastly over time.