I can only be as good as [the audience members] at...

I can only be as good as [the audience members] at acknowledging and owning the information that's coming through ... and sometimes, nobody comes through.... One of the things that I've learned is that I am not an operator and I can't dial direct, ... and even if I do make the connection with the person they want to hear from, there's no guarantee that they're going to come through and tell them what they want to hear.