We've actually used self-checkout to draw us closer to our...

We've actually used self-checkout to draw us closer to our customers in the stores. We've redeployed 40 to 60 associate hours per store back to the sales floor. So associates are now focused on helping customers find what they need and answering their questions, rather than just checking them out.

Paula Smith Quote About Answering, Associate, Associates, Checking, Closer: Weve Actually Used Self Checkout...

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