I get an abundance of e-mail every day, some say 'dear...

I get an abundance of e-mail every day, some say 'dear Richard, can you call my husband, he weighs 400 pounds...' or 'my 14-year-old is 200 pounds...' or 'I just got divorced, no one wants me, I am 500 pounds.' So I pick up the phone and I call people.