The contact center is constantly changing and businesses...

The contact center is constantly changing and businesses need powerful, flexible CRM tools that continually provide greater productivity, decreased costs and enhanced service. Onyx CTI 1.5 empowers both experienced and new contact center agents to handle more interactions in less time, manage complex inquiries across multiple channels, maximize sales opportunities and be more productive overall. With its flexible functionality, Onyx CTI 1.5 also easily adapts to changes, allowing businesses to respond quickly to new demands and opportunities.