This is really sad that an insurance company the stature of...

This is really sad that an insurance company the stature of Connecticut General wouldn't stand up and say, 'We're going to do the right thing,' instead of looking for ways to avoid their contractual obligations. Several millions of dollars in premiums have been paid to purchase this policy, beginning in 2001. If Jeff isn't totally disabled, what would it take? What would it take for him to be totally disabled?