Delivering Quotations | Page 5

We've experienced an exciting period of growth. That growth is testament that our new Community program -- as well as the superlative industry expertise we're delivering through our fall events -- offers tangible benefit to content management professionals.

With more and more small and medium business owners and entrepreneurs worldwide turning to IBM Lotus and IBM Business Partners to help them build industry-specific solutions, our focus in 2006 is on delivering products and services that are affordable to manage but do not compromise on depth of capability.

I think there is a need to have more women running companies, but you can't... appoint women just to appoint women, just to satisfy a particular condition. What you want more than anything is to develop women in the organisation who will, when they get to the top, be fully capable of delivering and doing the job effectively.

My company is in the business of content, delivering content, so whether you see it or taste it or hear it or smell it, that's what I do every day.

I don't think our school police officers should be delivering mail when it's something that we can receive via the Internet. They have more important things to do.

For the typical customer, their day-to-day interaction with the insurance provider has the greatest impact on their overall impression of the company and its brand. Having a dedicated local agent handling their insurance needs can be a big advantage in creating a lasting relationship between insurer and policyholder. However, some insurance customers with simple needs place less importance on a local agent and several carriers have made big strides in refining their direct communication channels with customers. GEICO, for example, has done an excellent job of attracting new customers and delivering quality service, whether through their Web sites or call centers.

ISA is lucky to have valuable expertise in our membership and to be able to utilize that to benefit the rest of the profession. We were able to develop a comprehensive program that every automation professional will find valuable. We are looking forward to delivering that program in Houston.

We have nothing more to add. But as we have said all along we remain focused on executing our 'Plan to Win,' which is delivering solid results by improving our restaurant experience for our customers and insuring alignment with our franchisees and suppliers and adding value to shareholders.

Overall, we believe that the earnings outlook for Medtronic is the strongest in the industry, and Medtronic remains the one company that we have the most confidence in with respect to delivering on its earnings guidance,

Oxygen is a bold new network that is continually raising the bar in delivering important women's programming and entertainment, and we're pleased to accommodate our customers by providing the most requested channel over the last several years. We've been working with Oxygen since last summer looking for ways to give our customers greater choice.