Loyal Customers Quotations

A satisfied customer is the best business strategy of all.

Every company's greatest assets are its customers, because without customers there is no company.

The first step in exceeding your customer's expectations is to know those expectations.

Permission marketing turns strangers into friends and friends into loyal customers. It's not just about entertainment - it's about education. Permission marketing is curriculum marketing.

The purpose of a business is to create a customer.

Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now.

The customer is not always right.

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

Over the last 40 years, I have built MW into a multi-billion dollar company with amazing employees and loyal customers who value the products and service they receive at MW. Over the past several months I have expressed my concerns to the Board about the direction the company is currently heading.Instead of fostering the kind of dialogue in the Boardroom that has in part contributed to our success, the Board has inappropriately chosen to silence my concerns through termination as an executive officer.

Satisfied customers are apathetic. Loyal customers will be your advocate.

Customer satisfaction is worthless. Customer loyalty is priceless.

On the Internet, it's survival of the easiest.... Give users a good experience and they're apt to turn into frequent and loyal customers. But ... it's easy to turn to another supplier in the face of even a minor hiccup. Only if a site is extremely easy to use will anybody bother staying around.

Risk more than others think safe.

Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

Don't find customers for your products, find products for your customers.

Every great business is built on friendship.

Revolve your world around the customer and more customers will revolve around you.

Loyal employees in any company create loyal customers, who in turn create happy shareholders.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.

There is only one boss. The customer...

The goal as a company is to have customer service that is not just the best, but legendary.

The complaining customer represents a huge opportunity for more business.

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

A rose on time is more valuable than a $1,000 gift that's too late.

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

Do what you do so well that they will want to see it again and bring their friends.