Bert DuMars Quotations

There are examples in the health medical records space; there are examples in student data and transcript space; and there are also examples in transportation and licensing space. So we're trying to understand how they work.

It had started looking like Free File was going to destroy the industry.

Last year, a little over 51 percent of all individual taxpayers took advantage of e-file. This year, we're expecting it to be close to 55 percent. That's well over 70 million returns.

Some of our systems are 20, 30, 40 years old. We need to modernize them, and it's not cheap.