Charles Dunstone Quotations

Technology will move so fast that unfortunately, or fortunately for me, you will be required to buy a new phone quite often.

If you look after the customers and look after the people who look after the customers, you should be successful.

The future of retail is the integration of Internet and digital services with the retail network.

Our free broadband proposition, announced today, will require significant levels of investment in the short term. However, the broadband market is growing rapidly, and we are well placed to become a major force within it.

We anticipate further like-for-like growth in the fourth quarter, supported by further store openings.

First we launched free calls for our customers, today we're launching free broadband forever. Our focus will now be on processing all orders as quickly as possible. Demand is going to be enormous.

Despite the increase in recruitment costs arising from the acceleration in our MVNO business to drive future profitable growth, we anticipate a full year result at the top end of current market expectations.

These figures represent a very strong performance, reflecting excellent market conditions, exclusive products and continued focus on investment in service and value for our customers.