We know we have to restore public confidence in the entire process because this anomaly occurred.
We couldn't be more sorry for the total stress this has caused.
This was a very big surprise to us on Sunday. It is very humbling. We couldn't be more sorry for the total stress this has caused students and admissions officers, and families.
To the best of my knowledge, there are no more surprises.
There were no changes at all that were more than 400 points.