Gordon Davies Giffin (born December 29, 1949)[2] became the 34th United States Ambassador to Canada on September 17, 1997. (wikipedia)
I was one of the early converts. I was using a BlackBerry as I drove. It's a critical part of our infrastructure. Both the government and the private sector rely upon it as a communications device, and because of that, an injunction is not an appropriate remedy.
The tone at the top does matter. Friendship is important. It makes a huge difference.
