Jan Chipchase Quotations

I spend a lot of my time looking into people's bags and handbags - with their permission, of course.

I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally I'm more comfortable with 'design research,' because I'm not an anthropologist by training.

The ability to identify someone at a moment's notice by snapping a photo of him or her, to trigger an immediate influx of data about the person behind the face, will forever change the world.

From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.

Cultural comparisons are good because they can tell you about what's similar, but also sometimes they make it easier to see obvious differences.

Facial recognition software is already quite accurate in measuring unchanging and unique ratios between facial features that identify you as you. It's like a fingerprint.

What do you think is the world's most recognisable container of information? It's the human face. We are constantly reading each other and responding.

Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying personal identity, paying for goods, and buying tickets.

China is not a country, it's a continent. India is not a country, it's a continent.

China in particular is an absolutely fascinating place to be. Culturally and politically and economically it's becoming more and more relevant. If you look at how China is perceived in different parts of the world, you can recognize it's very dynamic. It's also challenging what it thinks of itself.