Almost everything a person needs for identity theft is actually faxed to us on a daily basis.
Prudential's point of view was that, 'We are not the ones faxing the information,' which is ridiculous. They are the ones that solicited the business from doctors and clinics, and they are the ones setting up the protocols for receiving the information.
It didn't take too long ... after the story broke for Prudential Financial to contact us and try to get a resolution to the matter.
