Kim Belongia Quotations

I also do a lot of coaching and working with our staff members. We have certain goals every week and we need to make sure that we're meeting those goals.

They walk in, look at the specials and they just keep walking. A lot of people think we're the customer service counter. We're always trying to bring awareness, letting people know that we're here and open seven days a week. It's an excellent convenience, you can do your grocery shopping and do your banking all at the same time.

That's not true, we do loans, we do CDs, we can do second mortgages, annuities; we are a full-service bank, just like any other bank.

Even though I am the branch manager, if they need me to help teller, I will go up there and help. Anything to do with servicing the customer, I'll be there.