Leah Busque
Leah Busque
Leah Busqueis an American entrepreneur who founded TaskRabbit, an online and mobile marketplace that allows users to outsource small jobs and tasks to others in their neighborhood...
NationalityAmerican
ProfessionBusinesswoman
Date of Birth15 November 1979
CountryUnited States of America
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The TaskRabbit community provides thousands of individuals access to the kind of economy that puts them in charge of their own lives and income. TaskRabbit offers a new model of work, one that makes it possible for people to set their own schedules, establish their own rates, and use their talents and skills to earn a living on their own terms.
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TaskRabbit is really my first baby. So balancing the second child is something I've tackled, but I'm really passionate about what I do, and then I'm passionate about coming home and putting my baby to bed.
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There are plenty of things I wish I'd known when I decided to quit my position at IBM and work on the idea that later became TaskRabbit. Maybe that's why one of the things I cherish most about being a founder and CEO is the opportunity to offer advice to new entrepreneurs.
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The excitement of being a Task Rabbit is that you can create your own businesses and become an entrepreneur. We're creating jobs for people in this economy. Some of the Task Rabbits are cashing out at $5,000 per month.
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Traditional models of work only let us cross out the needs on the very bottom of the pyramid - basic sustenance. On the flipside, independent employment within the network of the new sharing economy addresses our needs for a sense of community and belonging, autonomy and respect, creativity and problem solving.
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People with highly transferable skills may be specialists in certain areas, but they're also incredible generalists - something businesses that want to grow need.
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Online transactions, once relegated to leaps of faith, have evolved into our status quo. We no longer ask ourselves whether or not it's wise to buy online. Instead, we ask whether or not it's wise to deal with a particular person, service provider, or business.
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One of the cool things we're seeing at TaskRabbit is local tech and gaming startups hiring TaskRabbits to test their products and deliver immediate user feedback. As the founder of a tech startup, I can tell you that this type of focus group testing is paramount - and usually really pricey and difficult to coordinate.
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It seems like those of us who run a business can't go five minutes without encountering the term "company culture." The phrase is always uttered with extreme adoration, yet the very concept seems as nebulous as it is elusive.
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I believe there's been a slippery slope of new companies that have formed in the name of on-demand services... that maybe aren't having as much of a focus as they should on the worker.
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I am definitely a keep-it-clean type of person when it comes to e-mail. My 'important' folder on the Gmail app is constantly clean. When a new e-mail comes in to my important folder, I immediately look at it and determine what action item comes with it. The action item may not get done until later, but at least I know it's coming.
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From my background in travel at HotWire and Expedia, the metrics that TaskRabbit is seeing are more than double at what I saw at both those companies.
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Corporate efficiency has led to a nasty trend of filtering resumes for keywords. This might save time, but it ensures that many of the best candidates will never make it to the interview.
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Beyond brand, culture can help drive your product itself by creating the conditions for the idea generation that is and will continue to be the lifeblood of any company.