They knew we were remodeling our home. We had paid them to deliver it. We were to give them a few days notice when we were ready.
They said they were going to do the right thing, going to see if our furniture was still available. If not, they were going to try to get us a refund.
If we couldn't get our furniture, then we wanted our money.
We want our furniture. If we can't get our furniture, we hope to get our money back.
He was actually very cooperative. We spoke with him and to another person who spoke on behalf of him sometimes.