Mike Duke Quotations

We're not always consistent with our message that the customer is number one. We're not always consistent with our in-stock situation and sometimes the checkout lines are too long.

We're not always consistent with our message that the customer is number one, ... We're not always consistent with our in-stock situation and sometimes the checkout lines are too long.

We have to reflect on our shortcomings. We have to be self-critical and think about how do we raise the bar,

We have to improve the shopping experience for the female customer because she represents over 70 percent of our business. We also have to play offense. We have to play to win and become aggressive with expense reduction.

Seiyu's performance in the third quarter has been disappointing, but we remain confident in the company's long-term future.

I'm not always thinking and working ... I think a leader has to really be a balanced, whole and healthy person personally in order to be the best leader on the job.

I was always intrigued when I was growing up, and then in engineering school, with the idea of a perpetual machine. I think of the Wal-Mart culture as that.

I usually get up between 5:30 and 6. The good news in Bentonville, Arkansas, is I can be in the office seven minutes later. I like to get in, work on e-mails and catch up.