Mitch Gross Quotations

We are getting the power back on as fast as possible. We have 200 crews out.

We're going to have to wait and see. I can't speculate. Job No. 1 is to get these customers up as quickly as we can.

There is a strong possibility that a lot of people won't have power restored until Monday. We're very busy in southern Fairfield County and we've brought in some crews from our sister company, Western Massachusetts Electric. But many of the companies that we would turn to for mutual aid have problems of their own to deal with.

He's a real tough young man who has worked hard for everything he's got in life.

This was a great effort from all the guys, top to bottom. The doubles were very sound. This is what we needed as we're getting ready for the end of the season.

We're looking at about 4,000 customers without power (as of 5 p.m.), which is way down from the 31,638 that experienced outages at 9 a.m. this morning.

It was an equipment problem in Mansfield in our Card Street substation.

The more aggressive he is, the more he's going to win, and this is the most aggressive I've seen him. That's the biggest thing; he's a confident tennis player right now.

This is highly unusual. It's regular maintenance that is done hundreds of times a year. Somewhere something went wrong and we have to find out what it was and learn from it.

They're all dealing with their own issues. As this storm has rolled up the East Coast, it has kept utilities busy throughout the area. Everybody's experiencing problems.

It's every weather event we worry about. We had near hurricane-force winds; we had ice; we had wet snow. Everything that can cause problems is causing problems and making our line crews' jobs very difficult.

It is personal protection equipment and fire retardant equipment. It's a very dangerous job, so they have to be properly equipped and we train them.

The numbers don't surprise us. The rising cost of energy is an issue no one is pleased with. Customer care is a core value here. We're always striving to do better.

It was a great effort for a first meet. Mike Appel and Chris Yeates did well in their first varsity starts. It was a solid performance top to bottom.

Initially it looked like it was going to be big, but we moved very quickly to restore service.

If you have a school project I suggest you get it done because you will be back to school on Monday.

In addition to strong financial results, we have seen favorable marketing and sales activity, including promotional campaigns, product trials and initial new license agreements for our new products.