Robert Heller Quotations

Never ignore a gut feeling, but never believe that it's enough.

Effective management always means asking the right question.

The difference between management and administration (which is what bureaucrats used to do exclusively) is the difference between choice and rigidity.

The first myth of management is that it exists. The second myth of management is that success equals skill.

One of the reasons we did this project is that in 10 years many of these people won't be here.

Growth continues at a very high pace and energy prices have increased considerably over the past year, so the Fed will say, 'okay, we have to prevent those energy prices from being built into all goods and services,' ... The Fed is not going to ease its stance on raising rates.

What each candidate wants to do will have an impact on the economy, there is no question about that. It's how they are proposing to implement their plans that is so dramatically different.

What is called for at the present time is prudence in fiscal policy and a continued application of the brakes in Federal Reserve policy. That's the policy that will get us into a future that where we see continued growth and very moderate inflation.

I think the Fed is still on track to raise rates until the growth rate slows or until we see negative numbers on inflation, ... Only if we had a real stock market rout would they say, 'OK, time to hold your powder right now.'

Most (Jewish) people either have families or friends that experienced the Holocaust. When someone makes a statement regarding they should have kept the ovens on longer...that really gets you.

The (stock) markets have basically ignored the 1-percent-plus increase in the fed funds rate over the past year, ... The fixed-income market where these companies do their borrowing has not as yet responded as effectively as the Fed may have liked.

There's certainly a debate going on in the Fed, with some people arguing that we are at the end, and others saying, well, the end hasn't quite come yet.

It's one of many indicators the Federal Reserve is watching, and it just adds to the general picture of an exuberant -- of a very, very strong economy indeed.

If you look forward you have to turn consumer confidence around to keep the economy on an even keel. In a zero-growth environment, you need action now. Anything you provide later on is too little too late.

The difference between management and administration (which is what the bureaucrats used to do exclusively) is the difference between choice and rigidity.

Managers are to information as alcoholics are to booze. They consume enormous amounts, constantly crave more, but have great difficulty in digesting their existing intake.

No executive devotes effort to proving himself wrong.

Management capability is always less than the organization actually needs.

If you are doing something wrong, you will do it badly.

If you are attempting the impossible, you will fail.

If sophisticated calculations are needed to justify an action, don't do it.

Either an executive can do his job or he can't.

Cash in must exceed cash out.

All good management is the expression of one great idea

In getting good results team leaders become conductor rather than driver, enabling others to play the right music, not by hands-on domination of all decisions and execution, but by providing inspiration, motivation and stimulus.

The easiest way of making money is to stop losing it.

Think before you act: it's not your money.

Most people don't manage to the utmost of their ability because they don't want to.

Management is a far more homely business than its would be scientists suggest, more closely allied to cookery than any other human activity. Like cooking, it rests on a degree of organisation and on adequate resources. But just as no two chefs run their kitchens the same way, so no two managements are the same.

Successful innovation has consistently proved to be fluid and flexible, fast and furious - that is, passionate.

Here lies one of the world's rare generalized TINAs. There Is No Alternative to creativity and innovation: these days, obscurantism and conservatism will do for you every time.

No decision in business provides greater potential for the creation of wealth (or its destruction, come to think of it) than the choice of which innovation to back.

Without the right attitude, a business with everything going for it will fail.

The first myth of management is that it exists.

Things have to be made to happen in a way you want them to happen. Without management, without the intervention of organized willpower the desired result simply cannot be obtained.

No talent in management is worth more than the ability to master facts-not just any facts, but the ones that provide the best answers.