Sam Walton Business Quotations

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

We let folks know we're interested in them and that they're vital to us. cause they are.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

I learned this early on in the variety business: You've got to give folks responsibility, you've got to trust them, and then you've got to check on them.

There is only one boss. The customer...

I was asked what I thought about the recession. I thought about it and decided not to take part.

Capital isn't scarce; vision is.

Individuals don't win in business, teams do.

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The goal as a company is to have customer service that is not just the best, but legendary.