Amanda Lenhart Good Quotations

There is something different about communications that are mediated by a piece of technology; it is easier to talk about difficult subjects, and that is both good and bad. You don't see the person's upper lip tremble. You don't hear their voice quiver. You don't get those external, non-textual cues.

I would emphasize in the end that parents and kids think the Internet is a good thing. They realize it has its flaws, but in the final tally they believe it is a positive thing in their kids' lives.