Bill Swanson People Quotations

I've been in the business for 30 years, and there is a difference. We deal with more medical issues, and psychiatric issues. We're getting people with a higher level of need.

Watch out for people who have a situational value system, who can turn the charm on and off depending on the status of the person they are interacting with. Be especially wary of those who are rude to people perceived to be in subordinate roles.