I think the significance of today is an increased commitment to being more accessible to taxpayers and moving from a focus on doing our job internally to helping taxpayers meet their obligations under the tax code,
To improve service, the IRS needs to break out of its technological time warp from the 1950s and 1960s, ... In the long run, this new partnership will help us replace archaic technology with the modern tools we need to deliver top-quality service to taxpayers.
Many people will find it more convenient to visit the IRS on a Saturday to get the help they need, rather than trying to fit it into their busy weekday schedules,