The question is: What can we do for less money? What can we do for the man who has $200,000? ... We're working on that.
Given our outlook regarding the potential duration of these uncertainties, we are taking additional measures to enhance our financial performance.
We have millions of these customers who are reasonably demanding of services, which we're pleased to provide but which have to be paid for, ... Customers have the opportunity to justify their service levels by adding to their account.