We want to tell people you may be pressured at these meetings, you may be told that you'll get your money back and that may not happen. Why give your money before you even know what the program is?
Under Wisconsin law, this product does not require a safety cap and is not in any violation of our law. But these companies must ask themselves if they can do more so people won't mistake these cleaners for a soft drink.
A lot of people who are in that business are just not very good detectives. ... They often may not be dishonest, but they're not very good about going about their jobs. Most of the time, it's a bum steer.