What Willie has learned to do real well is recognize where the holes are going to be on a certain play against a certain defense. He's taken the 3- or 4-yard gain instead of trying to get 10, 15 or 50 all the time.
Trumpeting a one-year decline in spending may mean spring break lasts six days instead of seven days, but it's still spring break in too many agencies.
The state did some re-leveling of standards so it was hard for us to know how we did compared to last year. That's the frustrating part. Instead we must compare how we did against the state; from that angle we are very pleased.
It's now focused on the profitability of accounts instead of the number of accounts.